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Adamazoff
Adamazoff

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Three Activities Effective CSMs do to Grow their Accounts

Don’t wait for growth to come knocking on your door, cause it probably wont. One caveat before we get started: This article is geared towards Customer Success professionals working in SaaS B2B or B2G, and strategically on a set of larger accounts (usually dubbed ‘enterprise’ customers). Customer Success Managers (CSMs)…

Customer Success

6 min read

Three Activities Effective CSMs do to Grow their Accounts
Three Activities Effective CSMs do to Grow their Accounts
Customer Success

6 min read

Adamazoff

Adamazoff

3 Followers

Passionate about growing and scaling companies by building an incredible Customer Success and Sales program. Writing on tech, travel, dance, and photography.

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